Community Social Work - Island Health Community Health Services

Abuse / Neglect, Advocacy, Disability Services, End of Life Care / Palliative Care, Financial, and Housing / Shelter

Provided by Island Health

Provides support for managing daily challenges or to adjust when illness, injury, or disability affects daily living.
Island Health Community Health Services provides short-term social worker support when health, disability, safety, or life changes affect a person’s well-being, care planning, or ability to live safely at home. Social workers can help with concerns such as:
  • Planning for future care (Advance Care Planning)
  • Financial, housing, or practical concerns related to health
  • Finding community supports and advocating for care needs
  • Support related to palliative care, end-of-life care, and grief
  • Safety concerns, including adult abuse, neglect, or self-neglect (Adult Guardianship Act)
Learn about other home and community care services provided by Island Health Community Health Services.

Eligibility depends on health conditions, existing supports, and care needs in addition to:
  • Patient must be a Canadian citizen, or have permanent resident status
  • Patient must be a resident of British Columbia
How to Access
  • Access starts through the Community Access Centres using a central intake and assessment process. During this process, clinicians will assess eligibility, clinical need, function, and safety to determine if Social Work is the right service. Services vary by location.
  • General public can call their local Community Access Centre(see below) to request further information.
  • Healthcare Practitioners please review the Physician Information section below.

250-388-2273 (South Island Community Access Centre)

Toll Free: 1-888-533-2273

Serves all communities south of Mill Bay, including Greater Victoria, Southern Gulf Islands and west to Port Renfrew.

250-739-5749 (Central Island Community Access Centre)

Toll Free: 1-877-734-4101

Serves all communities from Mill Bay to Deep Bay, including Gabriola Island, and from Parksville on the east to beyond Tofino/Ucluelet on the west coast.

250-331-8570 (North Island Community Access Centre)

Toll Free: 1-866-928-4988

Serves all communities north of Deep Bay including Mt. Waddington Regional District and the adjacent mainland are

Cost: No cost

Referral options:

  • Family physician or nurse practitioner referral
Brochures and Info
Associated Programs/Services

Also offered by Island Health:

Just the closest matches listed. Click to see more!
Availability

Service area: Province-wide + show cities

Service area cities: 100 Mile House, Abbotsford, Agassiz, Aldergrove, Alert Bay, Alexis Creek, Anahim Lake, Anmore, Armstrong, Ashcroft, Atlin, Bamfield, Banff, Barriere, Bella Bella, Bella Coola, Black Creek, Blue River, Boston Bar, Bowen Island, Brentwood Bay, Burnaby, Burns Lake, Cache Creek, Calgary, Campbell River, Canmore, Castlegar, Cathedral Grove, Cawston, Chase, Chemainus, Cherryville, Chetwynd, Chilliwack, Christina Lake, Clearwater, Clinton, Cobble Hill, Comox, Coombs, Coquitlam, Cortes Island, Courtenay, Cranbrook, Crawford Bay, Creston, Cumberland, Daajing Giids (Queen Charlotte City), Dawson Creek, Dease Lake, Deep Bay, Delta, Denman Island, Duncan, Edgewood, Edmonton, Elkford, Enderby, Fanny Bay, Fernie, Fort Langley, Fort Nelson, Fort St. James, Fort St. John, Fraser Lake, Fruitvale, Gabriola Island, Galiano Island, Gibsons, Gitlaxt'aamiks (New Aiyansh), Golden, Gold River, Grand Forks, Grand Prairie, Granisle, Greenwood, Hanceville, Harrison Mills, Hazelton, Hope, Hornby Island, Horne Lake, Houston, Hudson's Hope, Invermere, Kamloops, Kaslo, Kelowna, Keremeos, Kimberley, Kispiox, Kitimat, Kwadacha Nation (Fort Ware), Kyuquot, Ladner, Ladysmith, Lake Country, Lake Cowichan, Langford, Langley, Lantzville, Lethbridge, Lillooet, Lions Bay, Logan Lake, Long Beach, Lumby, Lytton, Mackenzie, Maple Ridge, Masset, Mayne Island, McBride, Merritt, Merville, Midway, Mill Bay, Mission, Nakusp, Nanaimo, Nanoose Bay, Nelson, New Denver, New Westminster, Nitinaht, North Delta, North Saanich, North Vancouver, Okanagan Falls, Okotoks, Oliver, Osoyoos, Oyama, Parksville, Peachland, Pemberton, Pender Harbour, Pender Island, Penelakut Island, Penticton, Pitt Meadows, Port Alberni, Port Alice, Port Coquitlam, Port Hardy, Port McNeill, Port Moody, Powell River, Prince George, Prince Rupert, Princeton, Quadra Island, Qualicum Beach, Quathiaski Cove, Quesnel, Revelstoke, Richmond, Riske Creek, Rock Creek, Rossland, Saanich, Saanichton, Salmo, Salmon Arm, Salt Spring Island, Sardis, Saturna Island, Sayward, Scotch Creek, Sechelt, Shawnigan Lake, Sicamous, Sidney, Skidegate, Slocan, Smithers, Sointula, Sooke, Sorrento, South Surrey, Sparwood, Spences Bridge, Squamish, Stewart, Summerland, Sun Peaks, Surrey, Tahsis, Tatla Lake, Telkwa, Terrace, Tofino, Trail, Tsawwassen, Tumbler Ridge, Ucluelet, Valemount, Vancouver, Vanderhoof, Vernon, Victoria, West Kelowna, West Vancouver, Whistler, White Rock, Williams Lake, Winlaw, Witset, Yale, and Zeballos

Service Types Provided
Abuse / Neglect
Advocacy
Disability Services
End of Life Care / Palliative Care
Financial
Housing / Shelter
Ways to Access
  • Provided at home

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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