Adult Mental Health and Substance Use Services - Cowichan Valley

Provided by Island Health

Provides a timely, single point of entry for all adult Mental Health and Addiction Services in the Cowichan Valley.
General Mental Health & Substance Services Provided
  • Screening, assessment and treatment planning.
  • Referrals to the most appropriate service, team or community resource.
  • Mental health and case management services are available for adults with severe and persistent mental illness through the Adult Community Support Services program. Clients may receive clinical case management, community based case management, outreach, medication clinic, psychiatrist to review lab results, counselling services, anger management, and/or anxiety groups. If not already involved with Duncan MHSU, referrals are accepted from primary care providers, psychiatrists, and other MHSU services (healthcare providers please see referral forms below).
  • Connection to mental health and substance use services such as counselling, psychoeducational groups, and substance use recovery teams. This includes the Substance Use Integrated Team (SUIT) and Intensive Case Management Team (ICMT). Both are open to self referrals, and referrals from any community agency or primary care provider via the general Cowichan Valley MHSU intake process.
How to Access Services
  • Program is available for individuals aged 19+ years old who are living in the Cowichan Valley (top of the Malahat to Davis Road in Ladysmith)
  • Psychiatrist consultations require a referral from a family physician or primary care provider
  • Note: The psychiatric team does not accept referrals for ADHD or Autism assessments

Duncan Rapid Access Clinic (RAC)

A walk-in clinic offered through Mental Health and Substance Use. Adults can drop-in for a single session with a mental health and substance use clinician (non-psychiatry) and receive information regarding the most appropriate service.

How to Access RAC Services
  • No referral needed; walk-in appointments are available Monday through Friday from 10:00 AM – 2:00 PM or by calling Duncan RAC (250-709-3040).
  • Same day appointments are not guaranteed.
  • Individuals are seen based on the initial assessment and priority process.
  • Note: Mental Health housing cannot be accessed through the Rapid Access Clinic.

Crisis and Emergency Services

The Community Response Team provides urgent response for adults who may be suicidal or in a psychiatric crisis through the 24-Hour Vancouver Island Crisis Line (1-888-494-3888).

Find additional information, resources, and tools to support your well-being on the Island Health Mental Health and Substance Use Resources Page.

250-709-3040

Website: https://www.islandhealth.ca/our...

3088 Gibbins Road, Duncan, British Columbia, V9L 1E8

Intake Hours of Operation: Monday to Friday, 8:30 AM - 4:30 PM.
RAC Duncan Hours of Operation: Monday to Friday, 10:00 AM - 2:00 PM.
Note: Both services are closed on statutory holidays.
SUIT/ICMT teams are accessible 7 days a week from 8:30 AM - 7:30 PM. Look for staff wearing an orange jacket and/or a dark blue ball cap, both with an Island Health logo.

Wheelchair accessible.

Cost: No cost

Referral options:

  • Family physician or nurse practitioner referral
  • Self-referral

Details: ALL psychiatric consultations require primary care provider referral. No referral required to access Duncan RAC

Associated Programs/Services

Also offered by Island Health:

Just the closest matches listed. Click to see more!
Availability

Service area: Chemainus, Cobble Hill, Duncan, Lake Cowichan, Mill Bay, Shawnigan Lake + show cities

Service area cities: Chemainus, Cobble Hill, Duncan, Lake Cowichan, Mill Bay, and Shawnigan Lake

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

Click anywhere to close