Step Up Step Down (SUSD) Outreach Services - Child & Youth MHSU

Addictions / Substance Use, Mental Health - Child & Youth, and Services for Children

Provided by Island Health

Supports the stabilization of young people and their caregivers so they can make informed decisions about short and long terms goals that strengthen their mental health and wellbeing.
Step Up Step Down (SUSD) Outreach Services recognize the diverse identities, histories, and lived experiences that shape each person’s unique journey. SUSD is a voluntary program where the individual(s) being referred must consent to the service. If the referral is for a child aged 11 or younger, parent/caregiver contact information is required. This service is Monday to Friday daytime service - they do not provide urgent crisis response. Please divert any urgent crisis cases to the hospital.

Services may include:
  • Brief interventions customized to support the entire family system
  • Identify where the young person has been, where they are now, and where they hope to go
  • Provides connection to the most appropriate community partner(s)
  • Minimizes gaps in care and ensures a smooth family-centred transition to the service best suited to meet current needs
Eligibility
  • Services are for children and youth who are up to 19 years of age, who have
  • Severe mental health needs and/or substance use issues (e.g., psychosis, mood disorder, concurrent disorder, personality disorders, problematic substance use), and
  • Safety concerns such as risk of suicide, self-harm, danger to others, etc.
  • A referral is required (providers see below)
Note: Supports are available for the parent/caregiver in conjunction with the child/youth. Provider to indicate in referral form.

250-331-5900

Hours of Operation are Monday through Friday during the daytime; generally 8:00 AM - 5:00 PM.

Interpreter available upon request.

Cost: No cost

Referral options:

  • Ministry of Children & Family Development referral
  • First Nation agency referral
  • Social worker referral
  • Community service organization referral
  • Family physician or nurse practitioner referral
  • Specialist referral
  • School District Counsellor referrals
  • Emergency Department referrals
  • Foundry and CYMH referrals
Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Black Creek, Comox, Courtenay, Cumberland, Denman Island, Fanny Bay, Hornby Island + show cities

Service area cities: Black Creek, Comox, Courtenay, Cumberland, Denman Island, Fanny Bay, and Hornby Island

Service Types Provided
Addictions / Substance Use
Mental Health - Child & Youth
Services for Children
Ways to Access
  • Provided 1:1 in-person
  • Provided at multiple locations

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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