Assertive Outreach Team (AOT) - Mental Health and Addictions

Provided by Vancouver Coastal Health

The Assertive Outreach Team (AOT) supports patients who suffer from severe addictions and mental health issues and transition them from local emergency departments in Vancouver to appropriate community services.
The Assertive Outreach Team (AOT) program serves clients over the age of 19 who are diagnosed with a major mental illness and experiencing significant problems that interfere with their functioning in the community.

Assertive Outreach Team provides time-limited (28 days) intensive, outreach services to residents of Vancouver who are identified as difficult to engage while also having suspected or identified mental health issues along with substance use issues. They help by providing:
  • Frequent outreach visits
  • Crisis intervention, apprehension, sectioning
  • Intensive monitoring and support
  • Accompaniment to MHA-related appointments
  • Liaising and connecting with other services
  • Daily medication admin
  • Monitoring of extended leave

This is a partnership between Vancouver Coastal Health and the Vancouver Police Department, and clients are seen by a team made up of one nurse and one VPD officer.
This program targets:
  • Individuals with high use of emergency departments (appropriate or inappropriate)
  • Individuals who have been flagged by Police as potentially suffering from mental health or substance use issues
  • Individuals who pose a potential risk to the community due to chaotic nature of substance use/misuse or mental health symptoms

    Referral: Referrals accepted from VPD and ED (SPH and VGH). This service can be accessed with a referral through the Access and Assessment Centre (AAC).

604-675-3700

Website: http://www.vch.ca/your-care/mental...

Service is available in English.

Cost: No cost

Referral options:

  • Physician or nurse practitioner referral
  • Health professional referral
  • Vancouver Police Department referral
Associated Programs/Services

Also offered by Vancouver Coastal Health:

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Availability

Service area: Vancouver

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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