Vancouver

Seniors Outreach: The program helps to ensure isolated seniors stay connected with their communities. This includes the Better at Home Program. Wavefront Centre’s Better at Home (BH) program identifies isolated Deaf, DeafBlind, and Hard-of-Hearing Seniors in the Lower Mainland and provides them with volunteer outreach services at home. BH volunteers can be Deaf, Hard of Hearing or hearing. They provide companionship, home visits, transportation assistance, facilitated shopping trips, and other outings so isolated seniors can remain connected to their communities.

Hearing Clinic (Hearing testing and Hearing Aid Services): Provides assessment services with Registered Audiologists (RAUD) and Registered Hearing Instrument Practitioners (RHIP) and works with eligible clients to develop an implementation plan. Service also offers sales of new hearing aids of all major brands with the latest digital technology, speechreading classes, and tinnitus treatment services. Income earned from these services goes towards supporting the social service programs, such as the Lend An Ear Program, which provides refurbished hearing aids to those with limited financial resources.

The cost for a pediatric hearing assessment and report is $125

Funding or financial assistance may be available. For more information, please ask your Wavefront Centre’s hearing health professional, who would be happy to tell you more about how to apply for funding or can apply on your behalf.

Sign Language Interpreting: Provides sign language interpreting services to facilitate communication between those who are Deaf, DeafBlind, Hard of Hearing, and people who can hear. Services include Registered Sign Language Interpreters (RSLI’s) and A Deaf Interpreter (DI).

Employment Counselling: Provides employment counselling services to support the well-being of Deaf and hard-of-hearing British Columbians.

Employment Counselling provides the following services:

• Employment counselling and supports
• Job Resource Centre (resume and interview preparation; job search; job readiness activities)
• Skills training – short and long term
• Workplace assessments
• Workplace sensitivity training
• Disability supports applications (funding for assistive equipment such as hearing aids and alerting devices)
• Community presentations
• Employer and employee liaisons

Language Translation Services: For Deaf people, if ASL is your first language and you need assistance to have an English document translated, please contact the service for an appointment. For hearing people, if you need assistance to have English content or audio materials translated into ASL, please contact the service for a quote. Please include the files that need a translation. Examples include Letter (legal, health care, family matters, etc.), Newsletter, Video, Transcript and Website.

DeafBlind Services: Wavefront Centre’s Therapeutic Activation Program empowers DeafBlind seniors and older adults through services that support connection, independence and access in their communities.

Captioning Services: Provides captioning services. This new world of virtual platforms means providing captions like the ones you see on TV are important for participants to ensure everyone is included. Services include Real-time Closed Captioning / CART and Offline Closed Captioning.

Plain Language service: Offers Plain Language service where complex written information are made easier to understand to reach a more diverse audience.